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    Reporting a BUG [Model]


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    • Device:  Windows

    In order for your bug-report to be accepted (showed on bug tracker) you need to provide the following details:

    • Character name where it happened.
    • Approximate server time when it happened.
    • Proof of the bug (either screens or videos, videos always helps much better).
    • How to reproduce it (if you can reproduce it):
    • Any other details (optional).

    If you provide this details, your report will be manually accepted by one of our staff members, if you don't, it will simply be rejected and ignored.

    After your report is accepted, we will analyse it and confirm it or deny it (players can also help us by commenting on the report / adding any other details may be needed).

    If the bug is confirmed by us it will be moved to one of the following sub-zones:
    Solved - we already managed to fix it.
    Pending - we confirmed it and we're waiting for / working on a fix.
    Unfixable - we confirmed it but it is not currently technically possible to fix it. 

    Cheers!

    "The only way to do great work is to love what you do" - Steve Jobs

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