Global Public Update - Current Situation

[ADMIN]

Hello,

This is a public update to keep you informed.

Last days have been a big challenge for us, and for your patience altogether.

Our project is 6 years old. During all these years we had 3 major attacks problems that affected our game. The rest of problems were only related to Web which was easier to disturb compared to our game.

We're receiving hundreds of attacks on every edition that we launch, there are barely days without any attack, but we did a good job so far in not making our players feel them.

This time is different, this time we're really struggling to completely shut down the attacks, and the sad part is that your experience is affected because there's nothing like "stop server fix attacks reopen server". It is not possible because (some of) the attacks are imitating real players to bypass our protections, so it is very hard to mitigate them without affecting the real players as well. And we need data, we need tests, we need to see if it happens again, what is different compared to last attack, did our previous change helped/is in a good direction, are normal players affected right now, and so on.
This can only work if our servers are up and running, as well as players trying to normally join the game. There's no easy fix here, just perseverance and patience.

And no, the attacks never stopped so far, they just try a whole of different things, some are fixed, some are not, we're going through all the cases until we fully stop them.

So for now we ask you to continue to be patient while we're working on the attacks. Nobody wants them, and especially not us, but it is what we're facing right now.

We do recommend staying in off-attack if new rounds of disconnects are happening so you can continue to exp and avoid the frustrations.

Cheers!