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    Launcher issue


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    Hello,

    After a windows update from last night, the launcher doesn't want to load the game.

    After the Liveguard loads, it flickers something for half a second and it disappears (I don't have time to see what that was about).

    Checked the logs and saw: [INFO] :: Running on Windows: 10.0, Build: 19043, ServicePack: 0.0, Revision: 0.
    [07/11/2022 06:27:15:0476] [LiveGuard-AntiCheat] [INFO] :: Log timezone is: UTC. Machine timezone is: GTB Standard Time.
    [07/11/2022 06:27:15:0498] [LiveGuard-AntiCheat] [INFO] :: Process running as Administrator.
    [07/11/2022 06:27:15:0502] [LiveGuard-AntiCheat] [INFO] :: Process token is elevated.
    [07/11/2022 06:27:15:0507] [LiveGuard-AntiCheat] [INFO] :: Process token integrity level is: 12288.
    [07/11/2022 06:27:15:0510] [LiveGuard-AntiCheat] [INFO] :: Current game directory is: E:\OldSquadMU-Inception2022-Hard-V1\
    [07/11/2022 06:27:16:0447] [LiveGuard-AntiCheat] [ERROR] :: ZwOpenFile has failed with NTSTATUS: 0xC0000034.
    [07/11/2022 06:27:16:0451] [LiveGuard-AntiCheat] [ERROR] :: Failed at current Step: GDS.
    [07/11/2022 06:27:16:0492] [LiveGuard-AntiCheat] [ERROR] :: Message from Windows: Object Name not found. 
    [07/11/2022 06:27:16:0499] [LiveGuard-AntiCheat] [INFO] :: Starting service ...
    [07/11/2022 06:27:16:0505] [LiveGuard-AntiCheat] [INFO] :: Service already exists, starting up ...
    [07/11/2022 06:27:17:0168] [LiveGuard-AntiCheat] [INFO] :: Starting up: play.exe
    [07/11/2022 06:27:18:0472] [LiveGuard-AntiCheat] [INFO] :: Game initialised successfully.
    [07/11/2022 06:27:18:0475] [LiveGuard-AntiCheat] [INFO] :: Execution time: 3 seconds, 149 miliseconds, 799 microseconds and 600 nanoseconds.

    I tried all the troubleshooting steps: Compatibility/ Turned on DEP, and reinstalling, but I get the same thing

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    I got no update of windows and is the same issue, so its from the launcher...

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    At me same , just loading and after diseapear ..

    Atacuri de panica ..

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    Same for me.
    And i've got an error from LiveGuard Anticheat:
    [07:11:2022] Connection to server failed
    [07:11:2022] It seems we cannot connect to the server. The server might be offline of you cannot reach it.
    [07:11:2022] Failed with Error: 0 | NTSTATUS: 0xC00000B5

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    Same here, although I don't remember my PC doing an update.
    When looking into it I can see LiveGuard gives error:

    image.jpeg.1bb255dda952aeeb197b8d94f5a86143.jpeg

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    36 minutes ago, 6ase:6ase said:

    At me same , just loading and after diseapear ..

    Same for me

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    I assume that about 160+ accounts has this issue :D. But yeah hopefully Admin will sort the things out as soon as possible.

    obraz-2022-11-07-093325971.png

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    All the players have same issues, only think is rest of them didn't get disconnect or they didn't reconnect, if they will do will have same issue

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    Just now, RushMePls said:

    All the players have same issues, only think is rest of them didn't get disconnect or they didn't reconnect, if they will do will have same issue

    Yup

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    we all have this problem
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    Can we get an update on this?

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    I works for me now.

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    Same,  seems to be working now. Would be good to know what happened. 

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    Hello!

    Everything should be fine by now, thanks to everyone for the shared information, we will put it together and hopefully this will not happen again in the future.

    As for now, if you have any different case than the others above please share it with us.

    Cheers!

    I wanna ask you some shit, but you might tell me a lie
    But, ayy, I barely care
    I no longer live in my feelings, shit, I'm barely there 
    I can never live in New York 'cause I can't carry there
    They say I can't live in my city 'cause it's crazy there
    I'm like "Shit, that's everywhere"

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    • 4 months later...

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    Hello,

    I think that the same issue is happening now -> launcher just disappears.

    [12/03/2023 11:13:26:0837] [LiveGuard-AntiCheat] //----------------------------------------------------------------------------------------------------
    [12/03/2023 11:13:26:0837] [LiveGuard-AntiCheat] ######################################### Log Begin ##################################################
    [12/03/2023 11:13:26:0837] [LiveGuard-AntiCheat] ################################### LiveGuard Software Ltd ###########################################
    [12/03/2023 11:13:26:0837] [LiveGuard-AntiCheat] //----------------------------------------------------------------------------------------------------
    [12/03/2023 11:13:26:0837] [LiveGuard-AntiCheat] [INFO] :: Running on Windows: 10.0, Build: 19045, ServicePack: 0.0, Revision: 0.
    [12/03/2023 11:13:26:0853] [LiveGuard-AntiCheat] [INFO] :: Log timezone is: UTC. Machine timezone is: GTB Standard Time.
    [12/03/2023 11:13:26:0853] [LiveGuard-AntiCheat] [INFO] :: Screen resolution is: 1280x720 (not considering DPI scaling).
    [12/03/2023 11:13:26:0853] [LiveGuard-AntiCheat] [INFO] :: Currently using 6997 mb out of total 8087 mb installed RAM.
    [12/03/2023 11:13:26:0869] [LiveGuard-AntiCheat] [INFO] :: Currently using 12083 mb out of total 22423 mb paging file.
    [12/03/2023 11:13:26:0869] [LiveGuard-AntiCheat] [INFO] :: Currently using 343 mb out of total 2047 virtual memory.
    [12/03/2023 11:13:26:0869] [LiveGuard-AntiCheat] [INFO] :: System has 2 cores (4 logical/NUMA=1) L1/L2/L3 caches: 4/2/1.
    [12/03/2023 11:13:26:0869] [LiveGuard-AntiCheat] [INFO] :: Computer name: DESKTOP-NRBEQNC
    [12/03/2023 11:13:26:0869] [LiveGuard-AntiCheat] [INFO] :: Username: ioana
    [12/03/2023 11:13:43:0756] [LiveGuard-AntiCheat] [INFO] :: Engines initialised successfully.
    [12/03/2023 11:13:43:0759] [LiveGuard-AntiCheat] [INFO] :: Engines execution time: 17 seconds, 464 miliseconds, 691 microseconds and 800 nanoseconds.
    [12/03/2023 14:42:58:0586] [LiveGuard-AntiCheat] [WARN] :: Connection to the game lost... reconnecting.
    [12/03/2023 14:43:03:0359] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:43:03:0368] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:43:08:0381] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:43:08:0387] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:43:13:0401] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:43:13:0406] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:43:18:0419] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:43:18:0423] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:43:23:0436] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:43:23:0442] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:43:28:0455] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:43:28:0460] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:43:33:0473] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:43:33:0477] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:43:38:0492] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:43:38:0496] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:43:43:0510] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:43:43:0515] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:43:48:0531] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:43:48:0533] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:43:53:0547] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:43:53:0549] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:43:58:0563] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:43:58:0567] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:03:0582] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:03:0586] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:08:0603] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:08:0607] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:13:0622] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:13:0625] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:18:0642] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:18:0645] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:23:0660] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:23:0663] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:28:0680] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:28:0681] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:33:0698] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:33:0702] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:38:0720] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:38:0722] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:43:0737] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:43:0739] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:48:0755] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:48:0759] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:53:0775] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:53:0778] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:58:0793] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:58:0795] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:45:03:0811] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:45:03:0814] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:45:08:0829] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:45:08:0833] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:45:13:0846] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:45:34:0882] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10060.
    [12/03/2023 14:45:39:0894] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:45:39:0994] [LiveGuard-AntiCheat] [INFO] :: Reconnected OK. (thank God)
    065.
    [12/03/2023 14:44:37:0374] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:37:0379] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:42:0397] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:42:0404] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:47:0421] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:47:0423] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:52:0438] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:52:0442] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:44:57:0457] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:44:57:0459] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:45:02:0480] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:45:02:0485] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:45:07:0504] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:45:07:0509] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10065.
    [12/03/2023 14:45:12:0552] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:45:33:0605] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10060.
    [12/03/2023 14:45:38:0619] [LiveGuard-AntiCheat] [INFO] :: Trying to reach server and reconnect...
    [12/03/2023 14:45:38:0702] [LiveGuard-AntiCheat] [INFO] :: Reconnected OK. (thank God)

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    Unfortunately this time the issue is external and it is not depending on us.

    This happened only with the users from Romania so a VPN to other country might help until the problem is solved.

    I wanna ask you some shit, but you might tell me a lie
    But, ayy, I barely care
    I no longer live in my feelings, shit, I'm barely there 
    I can never live in New York 'cause I can't carry there
    They say I can't live in my city 'cause it's crazy there
    I'm like "Shit, that's everywhere"

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    OK, so..is this temporary ? Will it get resolved on it's own? or Romanian players have to get a VPN to play the game moving forward?

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    Everything is fine now, yes, since it was not depending on us, it was solved by itself.

    I wanna ask you some shit, but you might tell me a lie
    But, ayy, I barely care
    I no longer live in my feelings, shit, I'm barely there 
    I can never live in New York 'cause I can't carry there
    They say I can't live in my city 'cause it's crazy there
    I'm like "Shit, that's everywhere"

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