GION - Complaint

[Lucifurr]

Hello all,

I did not know what topic to put (because it's not listed there in the whole list, so I selected a random one just for the sake of argument)

I have also posted in your general chat of your official discord, but no one ever gives a duck about our opinion.

I will post the evidence here, cause there are people to be helped, people that play on this server, people that feel ignored until the "moderator" decides to reply to their answers/complains/requests whenever he feels like:



Therefore, @ADMIN @Gion i request please a rule that for every request / issue / complaint ever raised, to receive at least a response within 24 hours since it was risen, because it's inadmissible to wait up to 49-72 hours to receive a response which was done in the same day.

P.S: I can understand we all have our personal lives, but to take 30 minutes to at least check the complaints received on the same day they were submitted (and not wait 3 days for punishment) is a decent thing to ask as a mutual respect move. 

I am kind of tired to submit tickets to forum (or hear issues of others sending you messages in OldSquad Community) and no one takes any action.

Please do the needful and at least show interest for your player based community who is here to have fun. Please show interest to people who constantly invest time or money on your server.

PLEASE CONSIDERATE HELPING THOSE WHO NEED, CAUSE WE ARE NOT JUST MONEY OR STATISTICS.

Yours honestly,

 

[Obraznicc]

@Lucifurr Good point ! for example when i went home in romania from germany on holiday i left my fenrir in inventory i think or something like that, i cant acces the game on facebook coz in 2025 we still use facebook to chat ... aham ! NOT ! and i took the other choice DISCORD ! and i asked @Gion if he can check what happend exactly so i asked him on discord on 06.01.2025 and i still dont have an answer on that!

So i think you did the right think oppening this topic @Lucifurr maybe now someone will check our problems or we will get warned, because why not!

 

Another example ! today i putted password on my char, i locked it and probably by mistake i pressed another key, i mean not probably bcs the password right now its worng, so i took my mother's phone and askled him on Facebook, in my mind it was ok if on discord no one give duck on forum it takes from 2 to 10 days my last hope was facebook, i think it passed more then 8 hours and no one give a duck about our problems!

@ADMIN@Gion guys dont get us worng we are frustrated because we want to play but sometimes it seems like NO MANS LAND ! i get you guys you work alot... probably more then us but we need someone to be here if not all the time at least 1 time per day online ! to ask us how it goes, to answer if we have a problem, to fix our problems ! 

PLEASE @ADMIN @Gion do something guys !

[Dominic]

we cry so much :))

" cause there are people to be helped, people that play on this server, people that feel ignored until the "moderator" decides to reply to their answers/complains/requests whenever he feels like" - @Lucifurr wants to help ppl :))  - cryy

Maybe if u post less u feel less ignored

[Garbage]

This seems like it is targeted. Knowing Maus this has nothing to do with helping players. Just tricks to get people muted more often.
 

[Gion]

We are taking requests only on forum / Facebook. Discord is something optional, made for you, in order to offer other ways to comunicate between yourselves, not with the staff.

I am not using discord and you were never advised to request anything using discord, so please use the official methods for a request.