ADMIN Posted October 30, 2019 Group: Administrators Content Count: 3,946 Reputation: 2,211 Joined: 12/30/2015 Status: Offline Device: Windows Report Share Posted October 30, 2019 Hello, It seems that there is again a network problem (both our services and our provider ones are unreachable). Unfortunately there is no ETA as nobody is online to confirm our request and proceed with the switch to the back-up network. Due to the late hour, we'll be doing exp compensation in this weekend. We'll remain awake to wait the switch and bring everything back online, but we do recommend to not wait as it can come back anytime from 30 minutes up to morning time, so just go to sleep. We're sorry for inconveniences but this kind of situations are out of our hands. Have a good night! Error and PUDGE 2 "The only way to do great work is to love what you do" - Steve Jobs Link to comment Share on other sites More sharing options...
ADMIN Posted October 30, 2019 Group: Administrators Content Count: 3,946 Reputation: 2,211 Joined: 12/30/2015 Status: Offline Device: Windows Author Report Share Posted October 30, 2019 Even though server is now reachable, there is no official confirmation that the problem is solved (we're still on main network). So expect things to go crazy until we announce anything true. TIP: You should leave characters in /offattack for this night, they remain online even if there are network problems. "The only way to do great work is to love what you do" - Steve Jobs Link to comment Share on other sites More sharing options...
ADMIN Posted October 30, 2019 Group: Administrators Content Count: 3,946 Reputation: 2,211 Joined: 12/30/2015 Status: Offline Device: Windows Author Report Share Posted October 30, 2019 Hello, Services are up for now. As we said previously, expect things to go crazy until we announce something 100%, they are still working on the network to make it stable back as it usually is, but nothing is 100% yet. The back-up network is also too weak to hold the amount of attacks we constantly receive, so we're forced to wait the main network to be 100% again. Have a good night and don't forget to /offattack when you leave AFK! Devex 1 "The only way to do great work is to love what you do" - Steve Jobs Link to comment Share on other sites More sharing options...
ADMIN Posted November 6, 2019 Group: Administrators Content Count: 3,946 Reputation: 2,211 Joined: 12/30/2015 Status: Offline Device: Windows Author Report Share Posted November 6, 2019 Ok so network is back on 100% for now (as you probably also noticed that it didn't repeated). I have also tried for the past 2 weeks to troubleshoot the random disconnects problem (where 150-300 random characters got disconnected-reconnected) 1-2 times per day, and I think that I finally found (and fixed) the issue. So far it didn't happened since last night when I applied the fix (had to rework some scripts to work asynchronously with the database). The rest of them will be reworked for the incoming patch, to be even more sure that it is fixed. It was pretty hard to trace the problem as it never left anything behind (neither log, errors, crashes or network activity). The fact that not everyone was getting the disconnect and also numbers were random and characters were random made it even harder to trace. There can still be random disconnects-reconnects to only part of characters but they should be much more rare and its related to network dns problems / peers problems / attacks / etc. At least in this cases we clearly know what is the cause (as it leaves info in the network activity). Thanks for your patience! :d PUDGE and Cerberus 2 "The only way to do great work is to love what you do" - Steve Jobs Link to comment Share on other sites More sharing options...
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