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    cannot start game, connection error in liveguard logs


    furiousrox
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    Hi i cannot connect to the game. I open launcher with 'Run as administrator', it shows the liveguard screen, and then after a few seconds it close with an error message so fast i cannot read it. When i go to log folder, I find this below. I tried restarting pc & internet already, did not change anything.

     

    14/01/2023 07:20:05:0568] [LiveGuard-AntiCheat] //----------------------------------------------------------------------------------------------------
    [14/01/2023 07:20:05:0571] [LiveGuard-AntiCheat] ######################################### Log Begin ##################################################
    [14/01/2023 07:20:05:0574] [LiveGuard-AntiCheat] ################################### LiveGuard Software Ltd ###########################################
    [14/01/2023 07:20:05:0576] [LiveGuard-AntiCheat] //----------------------------------------------------------------------------------------------------
    [14/01/2023 07:20:05:0578] [LiveGuard-AntiCheat] [INFO] :: Running on Windows: 10.0, Build: 19044, ServicePack: 0.0, Revision: 0.
    [14/01/2023 07:20:05:0579] [LiveGuard-AntiCheat] [INFO] :: Log timezone is: UTC. Machine timezone is: Pacific Standard Time.
    [14/01/2023 07:20:05:0585] [LiveGuard-AntiCheat] [INFO] :: Screen resolution is: 2560x1440 (not considering DPI scaling).
    [14/01/2023 07:20:05:0590] [LiveGuard-AntiCheat] [INFO] :: Currently using 8098 mb out of total 32714 mb installed RAM.
    [14/01/2023 07:20:05:0592] [LiveGuard-AntiCheat] [INFO] :: Currently using 11237 mb out of total 73674 mb paging file.
    [14/01/2023 07:20:05:0593] [LiveGuard-AntiCheat] [INFO] :: Currently using 339 mb out of total 2047 virtual memory.
    [14/01/2023 07:20:05:0598] [LiveGuard-AntiCheat] [INFO] :: System has 4 cores (8 logical/NUMA=1) L1/L2/L3 caches: 8/4/1.
    [14/01/2023 07:20:05:0601] [LiveGuard-AntiCheat] [INFO] :: Computer name: MAIN
    [14/01/2023 07:20:05:0606] [LiveGuard-AntiCheat] [INFO] :: Username: Ricardo
    [14/01/2023 07:20:26:0646] [LiveGuard-AntiCheat] [ERROR][5] :: Connection to server failed with error: 10060.
    [14/01/2023 07:20:26:0647] [LiveGuard-AntiCheat] [ERROR] :: Connection to server failed.
    [14/01/2023 07:20:26:0649] [LiveGuard-AntiCheat] [ERROR] :: It seems we cannot connect to the server. The server might be offline of you cannot reach it.
    [14/01/2023 07:20:26:0650] [LiveGuard-AntiCheat] [ERROR] :: Failed with Error: 0 | NTSTATUS: 0xC00000B5.
    [14/01/2023 07:20:26:0651] [LiveGuard-AntiCheat] [ERROR] :: Windows says: {Device Timeout}
    The specified I/O operation on %hs was not completed before the time-out period expired.

    [14/01/2023 07:20:26:0652] [LiveGuard-AntiCheat] [ERROR] :: Please try again or share logs with the game Administrator.
     

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    I have exactly the same problem. Game works normally past 2 weeks.

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    Same here

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    aceiasi problema o am si eu, pana ieri, jocul mergea perfect. Help please!

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    i cant get into the game but i do not get this message image.png.02aa049b441a37daf7b7228b127b36c3.png

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    Hello guys!

    Please help! I just wanted to relog after I came home (i was in offattack) And this happened.

    I tried: reinstalling, restart PC, System refresh and update, connection troubleshooting. Nothing works

    Then i tried other servers with same life.guard system: everything works fine, evey other Mu starts perfectly.

    I have exactly the same problem as others.

    324651566_697846778650663_2057000460048139036_n.jpg

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    People who are still connected is fine I think, just new connection can't be made.
    Let's wait for admin to come back to us  

     

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    Yeah, users in there have no problems, probable launcher login issue?

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    Lol, yea ,there are only 200 players left online.If you disconnect you wont be able to reconnect.

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    Check at the numbers. Usually around 450 players are online, now 200+. Something is really wrong. However, I tried to contact them on messenger, i just got a "seen" so far. Hopefully they are on it, cause i love this server so much.

     

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    UPDATE:

    Players started to rejoin.

    It works for me too now.

    Try it! :)

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    Yes, seems to be working now.
    I can se Inception was removed from Serv List, prob this knocked smt else of. 

     

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    The anti-hack system was down, fixed now. 

    2x VIP days added for everyone. We apologize!

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